THE DIFFERENCE IN MEAT
Not to intended to offend our vegetarian friends, do you recall how meat is graded?
Expect plenty of gristle from select down! Like meat grading, we can rate our own leadership effectiveness with “Servant” as the prime cut.
WHY IS THIS LEADERSHIP STYLE DIFFERENT
In a word, EMPATHY. A great read is The Empathy Factor by Marie Miyashiro. The book is over the top in a lot of ways but it really drives home how to start on a path to MASTER reading people. Prime cut leadership will be able to look a subject and know ‘something is off’; then subsequently adjust leadership styles accordingly. (More on that later.)
Servant leadership actively seeks to LITERALLY serve the workforce. Not quite the cigars, brandy, and posh office you were promised? Evolving to this level of leader takes work and constant dedication. When the leader understands the effectiveness of the the cohesive team transcends individual objectives – an AMAZING culture shift will take hold.
THE BEST FAST FOOD RESTAURANT
When you ask for a cheese burger “plain” and you get the opposite, how do YOU feel about the service? Do you go back? Neither do your employees when you fail to SERVE them!
BUILDING SERVANT LEADERSHIP SKILL TAKES PERSISTENCE AND FOCUS
Great leaders develop listening skills, learn how to read body language, and break down barriers for solutions to thrive. Learn to re-frame yourself as an approachable opportunist. Actively seek to engage employees when you see the signs of fatigue and frustration and ask “HOW CAN I HELP!” Then sit back and enjoy watching the CULTURE THRIVE.
THE REALITY OF SELF SERVICE LEADERS
There is NOTHING wrong with having personal goals of advancement and achievement but the the approach and genuineness define true leadership. Be very aware that staff MUST be coached to change their traditional mindset because organizations continue to reward on mere results – NOT THE METHODS of HOW THOSE RESULTS WERE ACHIEVED. This counters servant leadership and creates a culture of self serving short term goals. Build an organizational structure that rewards leaders who engage in focusing on serving the workforce rather than simply solving problems quickly.
WHERE TO BEING YOUR JOURNEY
Start your transition by following these simple methods:
- Put yourself in place of the employee (see it from their perspective)
- Read everything you can find on body language
- Engage quickly – Actively seek frustrated workers
- When you can’t provide an immediate solution, propose a timeline and act
- Immediately coach staff managers with inappropriate engagement
- Train the workforce to serve each other
We will be publishing training soon on servant leadership and employee engagement.